![]() ![]() Some users seemed to retain a grinding sound within the printer causing hardware failures. ![]() Canon print head is subject to burning out. Delivers quality prints when paired with Dmax.Ĭons: Discontinued by Canon. Pros: Good quality printer capable of printing to 13×19 sheets. Delivers quality prints when paired with Dmax in the black tank using Select Tank Black or all tanks using ABI.Ĭons: Common media sensor issue requiring either a strip of low tac tape to be run down the center of the backside of the film or the use of a paper carrier sheet. Pros: Good quality Ecotank printer capable of printing to 13×19 sheets. In some cases you will be directed to another source for help when it is not related to a condition of a Freehand software.Ģ4” roll EcoTank printer that delivers best density and quality prints when paired with Dmax in the black tank. Support includes email responses, remote login sessions with chat/voice communication as applicable, and the delivery of valuable links to documents and videos. What coverage do I get with current shipping versions?įreehand offers FREE unlimited online live agent support. When the term is up you simply renew on the web site. Once you are on a “term license” such as a one-year plan there are no upgrade or update costs within the term period. In the case of Microsoft they have fully ended support.Ĭurrent pricing to move up to the latest versions are posted on the Freehand web site. For example, Windows XP went End of Life. Freehand offers no guarantee that a software that has gone EOL can or will be operational after an attempt to Transfer the License to another computer, nor will it reset the software back to the computer it was installed on prior to the Transfer attempt.Įnd of Life is a global software industry policy. When hardware fails or you have a loss of control, the option is to advance to the latest version is the recommended path. Internet Service Provider issues preventing the transfer fall under the category of loss of control. You may be able to transfer the license from one computer to another as long as the Operating System is compatible, and you can use the built-in transfer feature and successfully reach the older product server. Not all EOL user questions can be answered. As long as the software is still operational, you can request answers to general use questions. If you continue to use a previous older perpetual version, some technical support options will expire. You are always up to date and compatible with a yearly license. With all new yearly licenses software will never reach the same end of life situations that older perpetual versions. What happens if I continue to use an EOL version? All support is restored upon upgrading to a current shipping version and based on the License selection made by the User. ![]() ![]() As a result, aspects of technical support for previous versions have ended, including the ability to reactivate a license after a hardware failure, crash, reformat or other loss of control issues. To keep pace with advancing operating systems, evolving hardware architectures and to advance the technology, all systems and resources have been upgraded to support and develop the latest and current shipping software. upgrade required)ĪccuRIP 1.03 and earlier, Spot Process Separation Studio 3.0 and earlier, Spot Process VueRite, Spot Process Photoshop Plug-In, AccuRIP Black Pearl, AccuRIP Ruby, Proof Positive and ColorCrunch have all gone End of Life. Upgrade required)ĬolorCrunch (all support ended. Spot Process Photoshop Plug-In (all support ended. Spot Process Separation Studio 4.0 and earlier (general use support continues) upgrade required)ĪccuRIP 1.03 and earlier (all support ended. upgrade required)ĪccuRIP Black Pearl (support continues. Software that has gone End of Life (EOL):ĪccuRIP Ruby (support continues. ![]()
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